More good news [that I should have posted weeks ago]. I will be delivering my new talk “Amazing Design Through Empathy” at Washington, DC’s Drupal Capital Camp & Gov’t Days this Wednesday, July 30.
This talk is in my employer Phase2 Technology’s backyard, and I have many brilliant coworkers who will be delivering all manner of nifty presentations. If you’re in the neighborhood you should come on down and check them out.
Here be the description:
The difference between a good product and an amazing one boils down to one thing: Empathy. Developing an understanding of your users that is so deep that you can feel what they feel enables you to design products and experiences that will truly resonate with your users.
Through illustrative and entertaining examples, I will take you on a tour of the the highs that are achievable through empathic design, and some of the depths that designers sink to when they design without empathy. You’ll learn how to activate the empathy that is already within you, and how you can use that power to improve all aspects of your product design, from requirements gathering to user research, and everything in between.
PS: Good news! I will not be featuring any cliched examples. You will not hear me mention Apple or Jony Ive once during my presentation, because I have empathy for you.
Get your ticket, and let me know if you’ll be out there. We can imbibe a beverage.
If you’re in Boston on August 2nd, I will be delivering the same talk at Design4Drupal Boston.